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The ProductsQ. What tricks
are included in the JawDroppers™ collection?
A. See a list of tricks on each DVD
Q. Do
the DVDs include all of the tricks seen in the TV infomercial?
A.The infomercial features
approximately 20 tricks, all of which are included in the JawDroppers™ DVD Collection. And there are over 60 more!
Q. What
age group is appropriate for JawDroppers?
A. Ages 8
to 80.
Q. How
practice will it take to be any good at the JawDropper tricks?
A.You will be able to perform most
of the JawDroppers™ tricks with minimal practice. Of course, the
more you do them, the more comfortable you become and the better the overall impact.
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Payment
and Security
Q. How
secure is your web site?
A. We at JawDroppers™
guarantee that we are using the state of the art in encryption software to ensure the
security of your information when submitted on our site. Our secure server software (SSL)
is the industry standard and among the best software available today for secure commerce
transactions. It encrypts all of your personal information, including credit card number,
name, and address, so that it cannot be read as the information travels over the Internet.
Q. What
credit cards can I use?
A. We honor MasterCard, Visa,
American Express and Discover Card. We also accept payment through PayPal.
Q. When
will my credit card be charged for an order?
A. Your card will not be charged
until your order is ready to be shipped from our warehouse.
Q. Can I
pay by Check, Money Order, or Cashier's Check?
A. Yes, but we must wait for
a
check to clear before shipping your order. This will add approximately
2 to 3 weeks to the
processing time for your order. Money Orders or Cashier's Checks and PayPal orders
will be processed immediately.
Please make your check payable to "JawDroppers" and mail to:
JawDroppers
13351-D Riverside Drive, #270
Sherman Oaks, CA 91423
CALIFORNIA ORDERS: BE SURE TO ADD SALES TAX OF 8.25% TO TOTAL VALUE OF PRODUCT(S) ORDERED.
ALL ORDERS: BE SURE TO ADD CORRECT SHIPPING AND HANDLING CHARGES (See S&H table immediately below)
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Q. How is
shipping and handling calculated?
For a limited time all shipping within the U.S. and Canada is FREE!
All other countries please e-mail us for shipping and handling rates.
Q. Do you
ship COD?
A. No. The non-delivery rates for
COD orders make it cost prohibitive for us to do so.
Q. Do I
have to pay sales tax on my order?
A. If your order is shipped to
California,
we will automatically add the applicable sales tax (8.25%). At this time, all other orders do not
incur sales tax.
Q. Will my name and other information be kept private?
A. Our company is sensitive to privacy
issues on the Internet. We believe it is important you know how we treat the information
about you we receive on the Internet.
You can visit JawDroppers.com
without telling us who you are or revealing any personal information about yourself. Our
web servers collect the domain names, not the email addresses, of visitors. This
information is aggregated to measure the number of visits, average time spent on the site,
pages viewed, etc. We use this information to measure the use of our site and to improve
the content of our site.
There are times, however, when we
may need information from you, such as your name, mailing address and email address. When
information is needed, we will try to let you know at the time of collection how we will
use the personal information. Usually, the personal information we collect is used only by
us to respond to your inquiry, process an order, provide you with the status of your
order, or allow you to access specific account information.
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Shipment
of Products
Q. How
long does it take to process an order?
A. We ship credit card, money order, and cashiers check orders
within 3 to 4 business days from receipt of order. Personal check orders take an additional
2 to 3 weeks.
Q. By what
method do you ship items to me?
A. All U.S. orders are shipped via
U.S. Postal Service.
Q. Can you
ship to a Post Office Box?
A. Yes, since we ship via USPS we can deliver to P.O. boxes.
Q. How
much does it cost to overnight the product shipment to me?
A. Currently we do not offer this
as an option.
Q. Do you
ship outside the US?
A. Contact Us for shipping costs to countries other than the US and Canada.
Q. What if
I have questions about my order?
A. Contact Us
Q. What if
my order arrives damaged or is incorrect?
A. Contact Us
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Returning
Products
Q. What is
your return policy?
A. If your product is defective when you receive it, we will replace it or
refund your purchase price (less shipping and handling).
Q. How do
I return a product if necessary?
A. Contact Us
Contacting JawDroppers™
Q. How can
I contact you if I need to?
A. Contact Us
Q. How can
I contact Larry Anderson?
A. Close your eyes and think magic
thoughts! Seriously, you may write to Larry at:
Larry Anderson
c/o JawDroppers™
13351-D Riverside Drive, #270
Sherman Oaks, CA 91423
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